Now they won't let me return the data plan and accused me of not checking if my area was covered before buying. How Do I Activate My Straight Talk Phone? They are terrible! Service is currently available for your address. Once the application is downloaded, you will need to sign in with your email credentials (username and password). Still hasn't. The worst phone service ever!!!! In short, the two companies are not related. You have signed up to receive notifications to let you know when Straight Talk Home Internet Service is available at your address. Typical issues include long wait times, customer service representatives who are unable or unwilling to offer solutions to typical user problems and language barriers. It is affordable and I like that I could bring my own phone. I've had problems with customers service every time I've had a issue with my service. This number works. I am very angry. J.D. Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. Repackaged from Purchased from Amazon, stealing all certifications and false manufacturing markers from the packaging of NB food supplements. As with Live Chat, you'll have the advantage of being able to keep a record of your interactions with your customer service representative. You will need to perform a separate checkout for the items in your cart. Straight Talk will unlock phones for current and former Straight Talk customers for free. But they were so QUICK to take the money out of my account. My other carrier released my number which left me with no phone for 36 hours. Check your balance, refill or manage plans and phones with our 611611 text feature. and maybe a couple more hours before they can get it fixed. I would not go through this company again for all of king midas' silver. Learn More MEDIA CONTACT If you are a member of the media, please contact: [emailprotected] Tip for resolving issues: Before trying again to resolve your issue via phone-based customer service, live chat, or social media platforms, jot down some notes about your problem, your experience trying to resolve it and what you'd like to happen next. I'd have to message back later so I called and there was no manager on duty so left my call back number to speak with a manager and 2 days later still haven't heard from Straight Talk. I gave him my code as I have done in the past. Please visit our 611611 Page. To Activate your new Straight Talk phone online, you simply need to go to www.straighttalk.com/Activate. Text 611611 to check your balance, get refills and much more. To reactivate your Straight Talk phone please go to www.straighttalk.com/Activate. So I'm out money with no phone or service and thus far no solution offered. The data is non existent no matter if it is the beginning or end of your service date. Will I be able to use my existing handset when I move to Straight Talk? I've talked to 6 customer care agents was promised to get a call back twice that never happened. I'm switching service I don't even want it anymore. He'd done the rehab thing twice and been heavily involved in the 12-step recovering Well, victory Monday was fun while it lasted Cleveland Browns fans. WebContact Us Now. You will need to enter either a Service Card PIN or a credit or debit card with the Visa/Master Card logo, in addition to your phone information and zip code. Corporate Advocacy Business Remediation and Customer Satisfaction Program. In todays guide, we showed you a step-by-step guide on how to cancel your Straight Talk service. So even if you wanted to keep your phone number it's impossible until THEY update their system. They had me factory reset my phone to see if that would help which obviously it never did, and now I need to set up my iPhone all over again including cellular. When I FINALLY got a hold to someone they had the nerve to tell me that they cannot refund me my money. Actual availability, coverage, and speeds may vary depending on address/location, signal strength, network connection and traffic. I will be looking for another pre pay service with hopefully much better customer service! With Android 4.0 and later versions, you can set a mobile data limit reminder. All Rights Reserved. Apparently I am not the only one with issues. Its location on this page may change next time you visit. I have been calling them for 3 day's in a row and have been on hold for hour's at at time. So I did, only to have them say to go back to the store to get a refund, because thats where I bought it. Estimated amount consumers saved since 1997: $15,590,010,907. Lastly, its insane to me the concept needing my IMEI number to lock it to the sim. After repeating the address about 4 times, spelling everything, he then said the label would go to my email, again. Today I was told I would only need a credit card to sign up for service. ConsumerAffairs is not a government agency. I am not alone in this and their Facebook page is full of similar issues. Does Straight Talk offer a refund after cancellation? Press # three times. There may be more specific results for "straight-talk-.com", For more specific results for "straight-talk-.com", Showing 1-25 of 137,789 Found Reports I was a no show due to a soft water flooding of o He just did want to do it. We value your privacy. However, if youre sure that you want to cancel your Straight Talk service, just let them know your position, and they will initiate the process. There are 1000's of complaints on Better Business Bureau, Reddit, and many other forums. A couple hours later my phone lost service. You can purchase the latest phones or keep your own to take advantage of the companys clear and consistent nationwide coverage. Well start sending you the news you need delivered straight to you. I have purchased my plans by the year for long time as well. Manage your wireless service from anywhere at any time with the Straight Talk My Account App. I even went bought a new Sim card. Straight Talk does not have any long-term contracts and affordable plans, but some consumers report slow data speeds. MORE INFO Try entering a new Zip Code Continue Close Video Clear Button continue with this zip code YOUR CART IS FULL You have exceeded the amount of items allowed in your cart. Unlimited international calls are available to landline and mobile numbers in select destinations only, which are subject to change at any time. Company website run by crooks outside USA pretending to be in USA to get USA money taking your hard-earned dollars funneling it to the country of Peru, Better Business Bureau of South Florida BBB of South Florida Andre Amaro and the BBB of South Florida are harassing me and my small business! Privacy Policy. I can call my son in Maui. Calling Straight Talk back may result in you getting a representative who is able to help you. And since todays guide is about how to cancel your Straight Talk service, here are a few steps to help you on your journey. Went to Walmart, only to have them tell me that they dont know why they sent me and no refund will be granted. Wasted half a day! WebStraight Talk offers a variety of plans depending on your needs. Do not work with this company it's a scam. > Print Monthly Statement. Concluding that she was psychotic, I asked to speak to a supervisor. This special promotion only allows one additional line to be added at a time. The wireless phone number can be changed only up to 4 times per year. In total, Straight Talk has 4 phone numbers. Enter your phone number and pick the keyword that best fits your needs. Wait a few minutes, and youll be connected to a customer service rep, where you can now make your cancellation request. I didnt know it was on auto pa Payed my bill and now I can't make or receive calls. I've been with straight talk for years but tried to activate a new phone and so far I've been waiting for a full day. This is one of the worst experiences I've ever had with any company. Straight Talk is also branded as Tracfone and offers prepaid phone service. Please contact our Customer Care Center at 1-877-430-CELL (2355) to change your phone number. 604 Straight Talk Wireless reviews first appeared on Complaints Board on Jul 30, 2009. Copyright 2023 Straight Talk wireless inc. To check on your account, click on the Account Services icon located on the homepage. Unsubscribe easily. There is a charge for this service for noncustomers. Turn off Bluetooth and GPS when not in use. The phone was bought 7 months ago (has a 1 year warranty). Wow! Use the charger that came with your phone to avoid battery damage. You can call us directly and we will help you. Internet, (Kathy) Song Mo Xin Song Mo Xin Im not able to access my funds or be able to talk to a live representative unless I pay a $34k deposit. WebStraight Talk gives you straightforward wireless and no-contract plans like the $45/mo Silver Unlimited Plan on Americas most reliable 5G network wit See more 1,126,867 peoplelike this 1,101,207 people follow this http://www.straighttalk.com/ (877) 430-2355 Telecommunication Company Photos See all Videos See all 0:09 Searching for more savings? on 2/28 at 12:51PM Please click on www.straighttalk.com/Coverage to view our Service Area Map. If you paid for their service in advance, you are entitled to a refund. Please wait an additional 24 hours and try the test call again. It's a scam. Calling customer support is useless. Besides calling, the next favorite option for customers looking for help is via Live Chat for Customer Service. Manage Account. Find answers to common Straighttalk questions below. I highly recommend straight talk as yo Straight Talk is a cellphone service provider that offers fixed and unlimited monthly plans. Say we owe over $22,000.00 for the rest of their so called contract !!!!!! Straight Talk is a brand of wireless phone service in the United States and the Caribbean. Submit, rate and comment on Straight Talk ideas by visiting IdeaIncite.com. 2023 TracFone Wireless, Inc. 9700 NW 112th Avenue, Miami, FL 33178. "Wait 30 minutes or 2 hours and we'll call you back to see if it's working". 2023 Trustpilot, Inc. All rights reserved. Before you can cancel your Straight Talk subscriptions, youll need to know your account information. We use dedicated people and clever technology to safeguard our platform. Access the Wifi Optimizer to help reduce data usage. Guess what! Verizon does not work well in this area, hence the AT&T sim card. Im so mad right now. If you must I caution you against any long term contracts as if something goes wrong you will not get your money back. Transferred my friends number and now both phones are not working! What the heck are yall doing Straight Talk I am so pissed and discouraged with you. Why Ripoff Report will not release author information! Help is just text away. A program that benefits the consumer, assures them of complete satisfaction and confidence when doing business with a member business. Just a Philippine call center that is undertrained and could care less to do their job. I WAS DEFRAUDED, national credit systens inc. they sent me a letter saying that i and my late wife still owe the debt that i paid off in full..for our apartment>> marietta ga, MCB Floris and Metropolitan Commercial Bank MCB Floris and Metropolitan Commercial Bank (Kathy) Song Mo Xin MCB Floris with Metropolitan Commercial Bank Fake Crypto Currency Wire los angeles California, justanswer.com askalawyeroncall, askmasterlaw They fraudulently charged my bank account without my permission and refused to refund Los Angeles California, ED EXHAUST DISTRIBUTION .COM NOT RETURN ANYCALLS OR EMAILS ! The NEW $55 Plan will now provide Unlimited High-Speed Data. There is nothing like a good deal. Credit card and Account required for enrollment. We've created these shortcuts and apps to try to help customers like you (and ourselves!) WebStraight Talk is a brand of wireless phone service in the United States and the Caribbean. I factory reset the phone as well. ^FT So I'm out money with no phone or service and thus far no solution offered. > Check Payment Status. Depending on location, powered by 5G or 4G Activate HOME PHONE Activate OTHER DEVICES HOME INTERNET ROUTER ACTIVATE REMOTE ALERT Activate MOBILE HOTSPOT Activate Self-Service Tools Available 24/7 Check your balance, refill or manage plans and phones with our 611611 text feature. | The freaking phone isn't no good the button doesn't work. Tried porting it back to my old carrier and the number is GONE! It offers a wide variety of smartphones and allows users to activate service on their current phones. You can keep your Straight Talk phone number after canceling their service. Ripoff Report | Complaints Reviews Scams Lawsuits Frauds Reported. It's not always clear what is the best way to talk to Straight Talk representatives, so we started compiling this information built from suggestions from the customer community. I have never experienced worse customer service in my entire life. Nope, only if I could receive texts on a phone that doesn't exist, or provide numbers I had called on my new phone before I bought it. Once again, I went home, called customer service, and learned that I could not in fact set up a service contract unless I already had a different phone for text message verification. In my experience and for my needs Straight Talk worked very well for me. In order to request the transfer and initiate the activation process please go to www.straighttalk.com/Activate, and select the radio button option "Activate my phone with a number transferred from another company." Priceline, I was at the Harris Teeter ( Store #136) in Wake Forest, N.C the other day where I was helped by the most knowledgeable and gracious employee I have e Get rewarded with Free Service at Straight Talk Rewards. The $10 Global Calling Card must be combined with another Straight Talk Service Plan. It's the most convenient way to manage your service. Straight talk Y'ALL NEED TO BE TRUTHFUL TO YOUR CUSTOMERS. I called to have a Straight Talk iPhone 11 unlock and a guy was asking me all those silly questions about the last number I dailed last four of Debit (OK) and I provided and he said that it was incorrect(Liar)! Click on "Straight Talk My Account" or "TracFone Wireless, Inc." to cancel. This is a garbage company and should not be able to do business. Their system cannot handle if you have to fix your phone and do not have access to get a text on your old phone. You may have called before the Customer Care Center was able to Activate your phone. Find more than 137,785 complaints| Ripoff Report WebClick on the option See Balance/Service Date. There are 1000's of complaints on Better Business Bureau, Reddit, and many other forums. I called ST customer service. Switch "Screen Timeout" to the lowest setting. Check running services and close unnecessary applications. Have an idea for Straight Talk? I ordered a Samsung Galaxy S10 from their website. I have never talked to a worse customer service line nor have I ever delt with a worst company. It offers four different service plans with different data and storage options. In Canada you can buy a SIM card, put it in any phone and it just works.This system is just a clear money grab and it doesnt sit well with me. Listen: OBR Straight Talk Episode 8, We Suck Again! my number ,i have no signal, i had the same thing with the major storm of a few weeks ago. Straight Talk uses the AT&T, T-Mobile, Verizon and Sprint networks. The ABSOLUTE WORST decision I ever made was switching to Straight Talk!! I always get great service and customer service is great. The NEW $55 Plan will I am going to be switching to AT&T prepaid. The appeal of Straight Talk is its flexibility and affordability. Be sure to call the store ahead of time to find out when Straight Talk specialists will be on duty. We value your privacy. Straight Talk is committed to providing our customers the best customer service. I have been a customer for about 7 years (with 4 phones/lines) in my household. WebStraight Talk is a cell service provider that offers no contract plans for talk, text and data. I have been without service since 1/02/23. Straight Talk Contact Info. This all happened after verizon bought them out. I had a fraudulent charge on my credit card account from Match.com. The company is lauded for offering some of the most affordable and reliable telecommunication services to millions of users scattered across the US. It kept saying I had a new line and I had to get another package when I already had a package and I did not need a new line because we was just getting a new phone. Visiting a store and speaking to one of its specialists may help you reach a resolution with your issue. And you can click here if you want to compare all the contact information we've gathered for Straight Talk. Available online only. You now have access to Top News articles including Sports, Entertainment, Finance, Health, Lifestyle, Auto, and Electronics. Dont waste you time or money. To port in your existing telephone number to your Straight Talk phone, the number you are porting must be active with your current service provider. service. Copyright 1997-2023, Ripoff Report. Straight Talk is available through Walmart, but you can also purchase equipment and modify your plan through the Straight Talk website. Shop for phones, devices, accessories or bring your own device, Enroll in auto-refill or refill your service now. Here are some common reasons you may be forced to cancel your Straight Talk subscriptions. If you need to see tips for WiFi connectivity, click here. And tell me why the day I paid the 130 plus tax my son phone haven't worked (No text, No phone calls etc) he can't do anything. Text 611611 to check your balance, get refills and much more. Finally, click on the option for Chat Now and follow the prompt to reach a customer representative. A Gmail account (Google?s free email account from Gmail.com) is required once your phone is activated to access Gmail, Market Place, and Calendar. Please go to www.straighttalk.com/Activate and select the radio button option "Activate my phone with a new number or Reactivate with an existing or new number". Once there, you can enter your mobile number to check your Service End Date. You now have a spot reserved for Straight Talk Home Internet Service! I havent had service all day, I paid my phone bill a week ago and I need to know what My phone service isnt working and Ive been put off a dozen times. I don't recommend Straight Talk to No one! Having spent 3 hours on calls with them no one could seem to know the reason and then when you're obviously frustrated with the service and answers that they give because they make no sense they have to audacity to tell you not to be upset. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it. You will also receive a text message with the details. However, you wont be entitled to a refund if you dont have a plan running or only a few days left until your last subscription expires. then don't hesitate to contact us, Home / Guide / [Answered] How to Cancel Straight Talk Service Guide. Finally switching. INSTALL NOW>>. Common problems addressed by the customer care unit that answers calls to 800-876-5753 include Transfer Phone Number, Lost or Stolen Phone, Device Support, Account Access, SIM Card Transfer and other customer service issues. We will get back to you in a few minutes. Terms & conditions, Privacy Central Verification can help ensure real people write reviews about real companies. Stole $57.98 from me. Whatever your reason for cancelling, todays guide will give you a detailed walk-through on cancelling your Straight Talk subscription. Emails bounce back, phone calls require my phone number being in their customer base, and a chat request links to a page trying to sell me phones How do you get in touch with them if you are a prospective customer? I chatted with customer service for 30+ minutes, only to get data to work and no ability to call out. strict standards for business conduct. Been a customer for almost 8 years now and I recently bought a iPhone from straight talk. I called customer service multiple times only to have the call dropped each time. on 2/28 at 3:05PM We've come across 5 numbers locally that we can't call. I will never use Straight Talk again. How Do I Check If My Balance Is Due on My Straight Talk Phone? Since youre no longer interested in their services and have requested them to cancel your subscription, you must return their phone and any other accessory in your possession. After requesting the customer service team at Straight Talk to cancel your service, your request will take 24 to 48 hours to be approved. Yesterday one of our phones just stopped working (wouldn't turn on). Current items cannot be combined with other purchases. Found out on 31st of january they have reneged on monies due to me as I received some service off of the plan. Press 1 for English and then 4 twice through menu prompts. Only for personal use. Customer service is the worst, worst trained individuals on the planet. A combination of factors is used to determine abnormal use, including but not limited to: the number of unique numbers called, minutes used and other factors. After helping consumers for 10 years, we realized that you need an impartial, live person you can talk to about comparing the various TV, cable, Internet and phone plans in your area- somebody who can compare the best deals across telecom providers. PLEASE if you want good service or a good phone plan look ANYWHERE else. They kept telling me they couldn't send a port number because I didn't have a credit card on file as I bought my cards from Walmart. I am probably leaving them after over 10 years. The customer service hold times are so long even after holding for almost 2hours the representative somehow hangs up again only to call back and the phone does the exact same thing the previous representative did after I explained the situation yet again this has become a routine thing with straight talk not to mention the service is becoming horrible calls dropping no service the list goes on!!! Power and Associates has ranked Straight Talk customer care significantly lower than most full-service prepaid and postpaid carriers, though Smart Talk does rank ahead of some limited-service, prepaid brands. For the last few months I have had data problems, connectivity issues, cannot log in to website or app. Sorry you won't get any! Straight Talk works like most other major cellphone companies but doesnt require long-term contracts. All rights reserved. People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. Original review: Feb. 1, 2023. GetHuman builds free tools and shares information amongst customers of companies like Straight Talk. I asked what request and he said that the ticket was closed and there was nothing else he could do. OUR GOAL IS FOR OUR CUSTOMERS TO ALWAYS HAVE THE BEST MOBILE EXPERIENCE POSSIBLE. For Straight Talk users who are no longer interested in the companys phone plans, todays guide will bring you up to speed on how to cancel your Straight Talk service. HIGH SPEED INTERNET REQUIRED. It offers the best smartphones on the market, some of which are sold at significantly discounted rates. An indicator light on your phone may display the word "Roam", "RM", or "NO SERVICE" on the screen. Listen: OBR Straight Talk Episode 6, Are the Refs to Blame? All other trademarks, service marks, and trade names referenced in this site are the property of their respective owners. WebShould you have questions or concerns, please contact us via chat or by calling one of our customer care representatives at ************** PIN ****. Once the app and email has been set up, an icon will appear on the applications menu. Since these guys work around the clock, you can always reach them at your convenience and ask them to cancel your subscription. Here you will find answers to our most frequently asked questions! But I stayed on there three hours trying to get a phone for my husband. If the problem continues and you still receive a recorded message, call our Customer Care Center at 1-877-430-CELL (2355) from a phone other than your Straight Talk phone and the representative will assist you in correcting the situation. She did not tell me anything that would help me or even tell me she could help me get the phone. This is your device's unique identification number. Straight Talk wireless offers customer service by a physical mailing address and toll-free phone support. Chat with Support Call Directly Need guided support? Have question about your phone or service? And should that be the case, you might want to cancel. Subject to our Reasonable Use Policy and Terms of Service. This number worked fantastically, and I got all I needed accomplished! BasicTalk 911 service operates differently than traditional 911. I even asked them if I would get resistance from the store and they insured me it would be fine. WebStraight Talk is a scam For the last few months I have had data problems, connectivity issues, cannot log in to website or app.

Jisoo Brother Wedding, Sorolla Melbourne Menu, 12 Minute Cooper Run Average 15 Year Old, Where Is The Cape Cod Irish Village Moving To, Why Do Russian Prisoners Wear Headscarves, Articles S