But, no need to worry on that actually as you do have the tickets! * Confirm your ticket transfer. Your AXS Mobile ID ticket will now show up. You may not receive mobile transfer tickets until within 24 hours of the event due to delayed release policies that venues use to keep your tickets safe. I followed the steps, the O2 venue app wouldn't work anyway, so I downloaded AXS ticket app and it worked. You can swipe in your entire party with a scan of any ID associated with the account. After the switch, you will enter the email address you use to access the community in order to reset your password. When questioned what that meant he told me in case it cancels and sent me a bunch of FAQ info from the website. You will enter your community username and new password and done! On the AXS App, you can manage tickets for upcoming events under the My Events section -- the ticket icon near the bottom of the screen. The last thing here is the fee associated with listing and selling tickets on AXS. This business is in an industry that may require professional licensing, bonding or registration. You need a connection to download your tickets to the app. You will have to reach out to Stubhub international. If that doesnt sound like fun for the whole family, we dont know what is. All tickets will automatically transfer to your AXS Mobile account. Please allow sufficient time to arrange the accommodation. It's all a fan needs, all in one app. BBB Business Profiles may not be reproduced for sales or promotional purposes. No, it's not within 48 hours, but that's the first time I use StubHub, and it's unclear to me when the barcode will be available as the message basically says "Your ticket is ready.". As a matter of policy, BBB does not endorse any product, service or business. Have a good day and see some of you in UK! If that doesn't pull up an email then try searching for the word transfer, the phrase sent you tickets, or an . In case they don't just contact them. x. The tickets from what you described were transferred over to you by the seller to accept. Then I transferred those tickets to my regular AXS account. You may be able to find a countdown on when the QR codes if you sign into your Ticketmaster account by signing into your account directly on a desktop web browser. AXS Mobile ID allows you to manage . I brought a ticketmaster resale ticket so not sure if that is complicating things! Anyone else still waiting on tickets purchased via AXS? Just a few of our favorites include a BBQ contest, trail rides, horse show, wine tastings and a carnival with rides, games and food. Have them meet you at the venue. Canadian teacher with size-Z prosthetic breasts placed on paid leave, Buster Murdaugh got 'very drunk' with dad 2 months after mom, brother murdered: source, I'm a professional cleaner ditch these 4 household products immediately, Memphis Grizzlies star Ja Morant allegedly flashes gun at a strip club, Tom Sandoval, Raquel Leviss planned to tell Ariana Madix about affair. Once they have an account set up, they do not have to visit their account every time they are transferred seats. All prices are subject to fluctuation and include additional fees at checkout.). After the switch, you will enter the email address you use to access the community in order to reset your password. 2- If this does not work please try to do the same with The AXS app. I have a problem with AXS Tickets Are you having issues? Footer.languageSelector.ja-jp.region Seller sent me wrong tickets through Ticketmaster, sale of ticketmaster digital wallet tickets, User Agreement, Privacy Notice and Cookie Notice, Customer service all the way to your seat. Opens at 7am. mati17o 3 yr. ago Thats the weird thing [deleted] 3 yr. ago Discover & purchase tickets to your favorite events. @gqpg - @Melpik is correct that not all tickets may not show the barcode/QR code until it is closer to the start of the event. (United Kingdom) Please make sure you're signed in to the same AXS account you used to buy the tickets. BBB is here to help. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile. Still don't see your event? Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. Don't get scammed, Need to file a complaint? . If you need an accommodation to fully participate in a program (event), please contact the UTA Box Office at 817-272-9595 or boxoffice@uta.edu. Pick your exact seats on interactive maps, get more ticket options with AXS Official Resale, and go in style with AXS Premium or VIP offers. Here's my takeaway: If you want tickets to a big, highly promoted arena show, whether it's Bruce or Beyonc, set a budget and register for the sale. I shared an e-ticket with a friend and they can . This is what AXS told me: If the tickets are being sent using the AXS delivery system (the one the O2 venue uses as of today) then yes, they will appear in the AXS app as well. To manage your tickets and view your upcoming events you can click on the ticket icon. My tickets are not in my account? There could be a delivery delay. BBB Tip: Buying tickets to the big game or concert? AXS App Not Working: How to Fix AXS Tickets App Not WorkingIn this video, I'll show you How to Fix AXS App Not Working. I am having the exact same issue. I currently do not know of a way to adjust your price without deleting your listing and creating a new one with your new ticket price. AXS Mobile ID is a digital ticketing system, with tickets assigned directly to fans attending. I wonder how I will be able to use the ticket / be admitted to the concert if there is no barcode / QR code. This is done to prevent potential fraud or security issues. Edit: Added update about the tickets now showing and the verification mail working. last-minute tickets can be scooped up for reasonable prices. Has anybody attended London dates received their tickets yet?? This is so useful, thanks for posting. Heres how to get tickets today. The tickets were supposed to transfer to AXS and I could retrieve them using the same email address. When this kind of delay happens, sellers have until 10 AM on the day of the event to deliver the tickets and fulfill the order. Bun Bs Southern Takeover on March 3 at 6:45 p.m. New Kids On The Block on March 7 at 6:45 p.m. AXS Business Profile AXS Event Ticket Sales Headquarters Multi Location Business Find locations Contact Information 425 W 11th St #100 Los Angeles, CA 90015-3467 Get Directions Visit Website. Unfortunately their only resolution was to attempt to contact the seller and provide the updated email. The fee will be around 15%, sometimes more sometimes less. Please go to the Box Office for assistance with AXS Mobile ID app issues. Click inside the blank box next to each of the tickets you want to transfer. Edit: still haven't been able to see the tickets I bought after going through all of this. From the axs site. Watch this video for the complete guide and step-by-step process on how to list and sell those tickets on the AXS platform!00:00 \\\\ Introduction1:01 \\\\ How To Start Listing Tickets On AXS4:00 \\\\ Pricing \u0026 Disclosures6:40 \\\\ Banking Requirements7:52 \\\\ Selling Tickets \u0026 Adjusting Your Listing11:04 \\\\ Life UpdatesYou'll need an AXS account and tickets within the AXS platform to list tickets first of all - you cannot sell any tickets on AXS that are not owned within your own account. Macklemore released a new album & announced a 2023 tour. BBB reports on known marketplace practices. I still don't see the tickets in the app and I don't trust a randomly generated QR code when it doesn't show me the event. Assistance will also be availble at The Box Office on the day of the event. When setting up your AXS account, please use the same email address you used to purchase tickets. Watch the how-to video here.The AXS Tickets app is compatible with iOS for iPhone and with Android for Android devices. Sub-Category: Mobile Tickets Order Help Other Ticket Delivery Ticket Details 05-20-2021 09:51 PM 0 Reply All forum topics This detail is not disclosed upon listing or sale of your tickets or when you start the funds transfer. The buyer has the issue if an event is cancelled not the seller, holding my money for 2 months is completely ridiculous. Instead of a paper ticket, you can enter the College Park Center with the AXS Tickets app on your phone. From Tuesday, Feb. 28 through Sunday, March 19, the annual event is returning to Houstons NRG Stadium for 20 days of carnivals, fun and huge concerts featuring some of the biggest names in country music. I had an only chat with Ced H today in the app who was extremely rude and advised me the funds are not available until after the event "just in case." Some are cheap. There are no suggested results at this time. When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints. Log in to your AXS Mobile account and click the gray ticket icon in the bottom right corner. I have requested the funds 3 times and they always just reappear as a sales balance. Make sure is the most updated version. You have chosen AXS Mobile ID as your method of delivery for your tickets. If my friend forgets to bring the ticket I transferred to them, can I use my original ticket? This is the easiest and fastest way to Fix AXS Tickets App Not Working. Go to solution Cannot see tickets in AXS App I bought tickets through StubHub on thursday. Enter the recipient's first and last name, email address, optional note and phone number. BBB Business Profiles generally cover a three-year reporting period. It's hidden so this company can hold your money even though the transaction is completed. This site is for questions about events in US and Canada. And we did sit for 3+ hours on wait and was fortunate enough to speak with someone. After downloading the app, log in using the same email address and password used to purchase your tickets. Click the game that contains the seats you want to transfer. You will receive an event confirmation e-mail within 24 hours of your purchase, and your tickets will always be delivered before your event. A complete calendar including all daily grounds passes can be found here. This timeframe can range from 24, 48, or even 72 hours. *In Canada, trademark(s) of the International Association of Better Business Bureaus, used under License. Please contact Target Center ticket office at ticketing@targetcenter.com or phone at 612-673-0900. First time users: click CREATE ACCOUNT/SIGN UP and use the email you provided. I find the sell fees on AXS to be on the higher side, so just keep that in mind when you are selling tickets through the AXS platform.All you need to do now is hit confirm and your tickets will be available for sale!Now, if you want to go back and adjust your ticket prices, unfortunately it isn't as easy as you'd expect. The Apple ID relay should be a unique identifier for your specific email address. Check out this star-studded list of performers on tour over the next few months below. Click here to subscribe: https://bit.ly/2Rad2N8Looking to buy tickets? I'm going to give it a try now. Congratulations! I asked customer's support about the issue (verification mail not being received) and here are the steps they told me to go through: 1- Please try to delete and re-install the app. TRANSFER TO FRIENDS It's super easy. Create an account to follow your favorite communities and start taking part in conversations. This event may include resale tickets with prices set by resellers. By clicking Next, you agree to the AXS.com Terms and Conditions. Upcoming Under this tab, you'll see event details and ticket barcodes for all your upcoming events. I'm having that same issue. If you have guests that will arrive separately from you, you can transfer them each a ticket. Bytes Media 2022Topics Covered:Bytes Mediahow tohow to fixaxs app not workingaxs oops something went wrongaxs mobile appaxs app not downloadingaxs login not workingis axs down right nowaxs payment not workingaxs tickets not showing upaxs app crashingaxsaxs appaxs ticket app not workinghow to accept tickets on axs appwhy can't i see my tickets on axshow to sell ticket on axs apphow to transfer ticket on axs apphow to add axs tickets to apple walletapp crashing How many times can an AXS Mobile ID ticket be transferred? . I purchased two tickets for a concert on Stubhub UK. Tap Transfer. You could sell them elsewhere, but not on AXS unfortunately.Once past this page, you'll be at your review page of the listing where you'll see the tickets being listed, any disclosures you selected, and then the ticket price. I bought it back in December and have an email receipt, but still not coming through the app. And if all you want is a Daily Grounds Pass, now is the time to pounce. Tickets Not Showing Up In AXS Hello! 2- Uninstall and re-install the O2 venue app and retry/re-send the verification mail. If you are attempting to sell tickets for an event in the USA but you do not have a bank account in the USA, you will not be able to complete this section and you will be unable to sell the tickets for that event on the AXS platform. Is this normal? Hope this info is useful for some of you. Re: No barcode after accepting the ticket. Boz Scaggs has 18 concerts in 2023. This event may include the following features from the venue: To learn more. If you have just bought your tickets and aren't seeing them in your account, hang tight! The tickets will then show up in the AXS app once you have logged in and claimed them. Some teams, venues, or artists put delivery delays on tickets issued to original buyers. Just pull up your tickets in the AXS app, get them scanned at the gate, and head into your event. Heres what to know, We found tickets for all remaining Funny Girl shows. Hopefully this will save someone from the panic attack I just had over my tickets. Click inside the blank box next to each of the tickets you want to transfer. It depends on the event, ticket price, your selling history, etc. Official Tickets and Your Source for Live Entertainment | AXS.com Sat Feb 25, 2023 - 7:00 PM Anaheim Ducks at Carolina Hurricanes PNC Arena, Raleigh, NC Thu Mar 2, 2023 - 7:00 PM Jeff Dunham PNC Arena, Raleigh, NC Sat Mar 4, 2023 Duke Blue Devils at North Carolina Tar Heels Mens . Use mobile tickets on your phone to scan at the door. Don't worry. The O2 Customer's Service also told me they'll have people there at the venue, ready to attend us if anything's wrong, they would need the confirmation order from the site where you purchased the tickets as well as a photo ID. Even if the O2 app informs us that the tickets will only appear 14 days prior to the concert date I think it's important to know those tickets won't actually appear if your account is not verified. AXS acts as the ticket selling agent for its clients, such as venues, teams and promoters. I received it in about a minute. I asked them about this, just to be sure and they clarified: Tickets are usually sent out within two weeks of the event date, so if your event is scheduled to take place on May 10th please contact us at least three days before if you still cannot see the tickets in the app. DISCOVER GREAT EVENTS I can confirm the tickets are also showing in the O2 Venue App. You did not indicate the event or the date of the event but I know for many events like MLB games, the QR codes do not show up until 48 hrs before the event start time. Wu-Tang Clan and Nas are playing NYC and NJ on 2023 tour. Hi! Hit next and continue on the ticket listing process!Next up is the banking information page. I contacted AXS UK as to be sure I had made everything correctly and that my tickets will show in the AXS app instead. Click the game that contains the seats you want to transfer. 1- Make sure you use the same email in the account for purchasing the tickets and the one for the O2 app or AXS app. Its not all country though New Kids On The Block, Machine Gun Kelly, The Chainsmokers, Bun B and La Fiera de Ojinaga are all set to perform at NRG Stadium too. Purchased Stubhub tickets not showing on AXS app. Re: Bought Tickets with Apple Relay. It eliminates paper tickets and allows you to enter the venue with your AXS Mobile ID and manage your tickets digitally. Hope you enjoy!Video Parts:00:00 Intro: How to Fix AXS App Not Working00:07 1.Solution: Update AXS Tickets App00:26 2.Solution: Clear AXS App cache files00:55 3.Solution: Delete and Reinstall AXS Tickets App01:17 Outro: EndingThanks for watching! Vivid Seats is a verified secondary market ticketing platform, and prices may be higher or lower than face value, depending on demand. Customer Reviews are not used in the calculation of BBB Rating. Get personalized event announcements, updates, and reviews every week with the AXS.com event guide email. How do u verify ur email signing up for an axs account with a private relay email address. Under the QR code, click the Transfer button. Securely share your tickets with your friends. If the people you're transferring to do not have an AXS Mobile account and do not pick up the tickets you've transferred, you can cancel a transfer. So, if you want to go to the Houston Rodeo this year, weve got everything you need to know and more. Press J to jump to the feed. The Chainsmokers on March 10 at 6:45 p.m. Turnpike Troubadours on March 11 at 6:45 p.m. La Fiera de Ojinaga on March 12 at 6:45 p.m. Machine Gun Kelly on March 14 at 6:45 p.m. Check your spam/junk folders for ther verification from AXS. I had been left in customer service limbo for about two weeks before I sent in another service request and ****** came in to help my situation. I know it's quite annoying but for now we have to wait, just make sure you followed the steps above and check 14-13 days before the concert so you can check if the tickets appear already. The event staff will . (United States) Locating Guest Account Tickets with Access Code, User Agreement, Privacy Notice and Cookie Notice, Customer service all the way to your seat. Solution: you need to use the Apple relay email to create a new AXS account with it. We've received your submission. Once you have tickets purchased and in your account, you need to ensure that the event is valid for selling tickets. The 2023 Houston Rodeo is bringing in big-name headliners like Zac Brown Band, Kenny Chesney, Luke Bryan, Brad Paisley and Chris Stapleton this year. Enter the following information for the person you want to send the tickets to: After you enter the necessary information, click the. I've been trying to get one for days and reached to customer's support for help through both Twitter and their website page. Well guide you through the process. Want more options? This is the QR code you will display upon entering the venue. The ticket taker will ask how many people are with you when scanning your phone. @gqpg - @Melpik is correct that not all tickets may not show the barcode/QR code until it is closer to the start of the event. For the best experience on AXS.com please consider upgrading to one of the following: If you are still having issues, please contact support at [emailprotected]. Press question mark to learn the rest of the keyboard shortcuts. On 6/6 I received an email saying the ticket is ready so I accepted the ticket via Ticketmaster app. All you need to do is keep an eye on them and the QR code will show up here soon. In case you can't connect to the internet at the venue, we recommend downloading your tickets before you get there. Where are my tickets? Can I share screen shots of digital tickets with friends? After following the instructions provided, your ticket will be displayed as a digital barcode in the AXS app. If there are tickets you can afford, buy . 2023 NYP Holdings, Inc. All Rights Reserved. For some events, extra time is required to process and confirm all orders, but you'll still receive your tickets at least one week before your event. Make sure you watch until the end of this video to find out How to Fix AXS Tickets App Not Working on Android and iPhone. I followed the directions of creating a AXS account via the email address that they sent me the email. I was literally thinking and fretting about this this morning too! Release the funds to me now as the tickets sold and you were paid including your fees. You will enter your community username and new password and done! BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met. This timeframe can range from 24, 48, or even 72 hours. In fact, at the time of publication, we found some tickets going for $2 before fees on Vivid Seats. I bought my ticket for Detroit through AXS (basically like Ticketmaster) and normally it comes through the app so I have it to present the QR code at the show. The seats will be automatically associated with their account. You can download the app here: AXS for iPhone or AXS for Android. Once I created an AXS account with the Apple relay email, the tickets were in that account. It gives you some great flexibility!The other option you need to pick from is the ticket split rules. To quickly bring up your AXS Mobile ID for your next event, click the Tickets icon in the Timberwolves + Target Center app or Upcoming Event Icon in the AXS app located . It can be difficult getting stuck with a single ticket at the end so you can set a rule preventing this from happening.There is also a box of note disclosures, but you do not need to fill anything in this. Transfer Help. My worry is that they'll double-book my seat, which has happened to me before. International Association of Better Business Bureaus. Stop hand-delivering tickets or waiting at the entrance for everyone to arrive - quickly transfer tickets to friends and meet them at your seats. Nyman Subscriber 7 Subscriber To read the updated Privacy Policy, please. 4- If you're not from the UK make sure you have a UK AXS ID by registering (same mail as told in step 1) via axs.com/uk . Please provide a valid barcode error for Blue Jays tickets, Listing Mariners tickets without a barcode, DiamondBacks tickets no barcodes and not available for mobile transfer, User Agreement, Privacy Notice and Cookie Notice, Customer service all the way to your seat. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. With the AXS app, you can find great events near you, buy 100% official tickets, sell your seats if you can't go, and more. These prices may exceed face value. Give it time. mail Getting tickets in your AXS account Print. For some events the demand will unfortunately exceed the supply. USE TICKETS WITH THE APP No paper required. The opinions and views expressed by performers do not necessarily represent the views of UT Arlington. So I went to the UK website and used the same email that I previously used on the AXS app, I logged in but had to verify my account again, now two AXS IDs showed there in the website with the same mail, one from the UK and one from the US. What are my options here? AXS tickets are delivered within 24-48 hours of the event. To see your AXS tickets on your phone: Open the AXS app; Sign in or create an AXS account. We have made changes to our Privacy Policy. Yes. When a lot of tickets are held in purchases that have not yet been completed, the tickets will not show up in a search because at the moment they are not available. These methods work on Android as well as iOS 11, iOS 12, iOS 13 and iOS 15. When deciding how long you'd like to keep tickets active for sale on AXS, you can decide between listing them for a day/week, up to when the event will take place, or even past the start time of the event. As the axs customer service said, the tickets should appear 14 days prior to the event. The game is in 36 hours. Stubhub please help!! We are changing the way you register and sign-in to the StubHub Community. BBB Business Profiles are provided solely to assist you in exercising your own best judgment. Updated the Original Post. This is a multi-location business. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. For now, this is all the information I was given and I'll try and update this post when the event date gets closer. He helped with a ticket accidentally sent to another email and was really kind about it too! E-mail address is required to create an account. Some are under $15. First of all, hello everyone, I'm new to this sub and I hope the information below is of some help for any of you attending the Tool concerts in the UK O2 venue. Take a detailed look at the many sports and performance venues on the campus of UTArlington. Are you within 48 hrs of the event? You also have the option of transferring and listing your tickets for sale prior to the event. . You will enter your community username and new password and done! Just a few of the huge acts set to swing into the Bayou City include Zac Brown Band, Kenny Chesney, Luke Bryan, Brad Paisley and Chris Stapleton.
